Phygital

Take your shopping experience to the next level

Phygital consiste en la unión del entorno físico y el entorno digital para ofrecer una experiencia de compra única e innovadora a los clientes, combinando la comodidad y rapidez del e-commerce con el trato personal de la venta offline. Es uno de los elementos principales que debe tener tu estrategia omnicanal y hará que tus usuarios reciban un servicio más ágil y cualificado.

This "phygital experience" has been developed as a result of the need to adapt to technological changes and consumer demand for a more simplified and personalised shopping process. It is integrated through the implementation of technological tools in physical shops, such as digital kiosks, RFID technology and click and collect.

Through our Phygital service, the way customers interact with products is completely transformed. It is the ideal option for businesses looking to improve customer engagement, increase conversion rates and meet the needs of any type of audience.

Phygital

Our service consists of the following elements:

RFID
Achieve greater control of your inventory, saving staff costs and optimising the tracking of your logistics for shipments and returns.
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Loyalty Service
We develop a customer loyalty platform for your business, with which you can establish bonuses for purchases or certain actions and develop personalised SMS or email campaigns.
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Logistics Service
We simplify the operational processes of your e-commerce: from the administration of the warehouse or physical shop to the preparation, distribution and delivery of orders. We provide you with digital tools to optimise results at every stage of your omni-channel strategy.
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Kiosks
We connect your physical shop with your online catalogue by creating an infinite aisle where your customers can see all your products through an interactive screen.
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Customer Services
We provide you with our customer service tool, with which you will be able to manage your communications in a faster, simpler and more automatic way.
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Otros servicios tecnológicos

Technology

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Consultoría

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